Website information
Privacy policy
This policy explains how Ternwick Applied Systems Ltd handles personal information connected with buddiesshumediacarousl.autos and initial service enquiries. We are the controller for those activities. Our registered address and contact details appear below. Processing carried out for a client project is subject to the relevant contract and, where required, a separate data processing agreement.
Information we receive
If you email us, we receive your email address, the name you provide, your message and any attachments you choose to send. Business correspondence may also contain your role, organisation and project requirements. Please avoid sending sensitive personal information, passwords or customer records in an initial enquiry.
The contact form prepares a draft locally in your browser. Preparing that draft does not submit it to us. Your email provider processes the message when you use your email application, and we receive it only if you send it. Form entries are not written to browser storage by our contact script.
When pages are requested, hosting infrastructure may process technical information such as IP addresses, requested paths, browser details and request times for delivery, security and fault investigation. These records are distinct from behavioural analytics.
Purposes and lawful bases
We use enquiry information to respond, assess service requirements and manage related correspondence. Depending on the context, the lawful basis is taking steps at your request before a contract or our legitimate interests in responding to business enquiries. Security and abuse prevention rely on legitimate interests, subject to consideration of your rights. Records required by law are processed to meet legal obligations.
We do not use website enquiries to make solely automated decisions with legal or similarly significant effects. Sending an enquiry does not enrol you in marketing. If consent is required for a separate activity, it will be requested for that purpose and can be withdrawn.
Cookies and service providers
Our cookie policy explains browser storage and consent categories. This website is designed for direct access to service information rather than advertising profiles. We do not sell enquiry details or share them for cross-context behavioural advertising.
Hosting, business email, security and professional support providers may process information as needed to deliver their services. Access is limited to the relevant purpose. Where a provider acts as our processor, appropriate contractual terms are required. We may disclose information where legally required or necessary to establish, exercise or defend legal claims.
International transfers and retention
Where personal information is transferred outside the United Kingdom, we assess the relevant legal requirements and use an applicable adequacy arrangement or appropriate contractual safeguards where required. Contact us for information about safeguards relevant to your correspondence.
Enquiries are retained for as long as needed to resolve the request and manage reasonably related follow-up. If an enquiry becomes a client engagement, relevant correspondence forms part of the business record. Legal obligations, disputes and security needs may justify longer retention. We review information for deletion or anonymisation when those purposes end rather than retaining every message indefinitely.
Your rights and applicable law
The UK GDPR and the Data Protection Act, as amended, govern relevant UK processing. Depending on the circumstances, you may request access, correction, erasure, restriction or portability, and may object to processing based on legitimate interests. Rights are subject to statutory conditions and exceptions. We may need proportionate information to confirm your identity.
Where the EU GDPR applies, its relevant rights and safeguards also apply. Where the California Consumer Privacy Act, as amended, applies to our processing, eligible residents may exercise applicable rights to know, access, correct or delete information and to opt out of qualifying sales or sharing, without unlawful discrimination. Jurisdiction alone does not make every provision applicable to every organisation.
Contact and complaints
Send privacy requests to [email protected], with “Privacy” in the subject, or write to Ternwick Applied Systems Ltd, 24 Wrenfold Lane, Ancoats, Manchester, M4 6PL, United Kingdom. You can complain to the Information Commissioner’s Office or another competent supervisory authority. You do not need to contact us first to exercise that right.